Shipping Policy

Shipping Policy

Last Updated: July 26, 2026

1. Delivery Area

We currently deliver throughout the United States.

2. Shipping Costs

• Free shipping on all orders.
• No hidden fees — the price you see at checkout is the price you pay.

3. Order Processing

• Orders are processed within 0–1 business days (Monday–Friday).
• Orders placed before 9:00 PM will be shipped the same day.
• Orders placed after 9:00 PM, or on weekends and holidays, will be processed the following business day.

4. Delivery Time

• Estimated delivery time: 1–2 business days after your order ships.
• Total time from order to delivery: typically 1–3 business days.
• Deliveries are made Monday through Friday (excluding public holidays).

5. Order Tracking

• Once your order ships, you’ll receive an email containing your tracking number.
• You can track your package anytime using the link in that email or directly on our website.

6. Shipping Providers

We ship exclusively via DHL, FedEx, and UPS to ensure fast and reliable delivery.

7. Delivery to Multiple Addresses

We’re currently unable to split a single order across multiple delivery addresses. If you’d like items sent to different addresses, please place separate orders for each. For help, contact us at info@glovesatelier.com.

8. Incorrect Address Information

Please double-check your delivery address before completing your order. Gloves Atelier is not responsible for failed deliveries resulting from incorrect or incomplete address information provided at checkout.

If an order is returned to us due to an incorrect address, we will refund the original order amount, excluding shipping costs. To receive the item, a new order will need to be placed.

9. Changing Your Delivery Address

Once an order has shipped, the delivery address can no longer be changed. If you need to update your address, please contact us within 24 hours of placing your order at info@glovesatelier.com.

10. Returns & Exchanges

• You may cancel your order within 30 days of receipt, without needing to give a reason.
• Following cancellation, you have an additional 14 days to return the item(s).
• Please handle the product and its packaging with care during this period, as items must be returned in resalable condition.
• To start a return, simply contact us at info@glovesatelier.com with your order details, and we’ll send you further instructions.

11. Return Shipping Costs

• Customers are responsible for return shipping costs on voluntary returns or exchanges.
• If the product received is defective or faulty, we will cover the cost of return shipping.

Return Address:
1107 43rd St, Apt 3302, Kenosha, WI 53140, United States

12. Contact Us

Have questions about shipping, tracking, or returns? We’re happy to help.

• Email: info@glovesatelier.com
• Address: 1107 43rd St, Apt 3302, Kenosha, WI 53140, United States
• Phone: +1 (859) 210-9535
• Working Hours: Mon–Fri, 8:00 AM – 5:00 PM